Privacy Policy

Last updated: May 2026

Adams Risk and Investment Brokers (Pty) Ltd ("ARIB", "we", "us") is an Authorised Financial Services Provider (FSP 45152). We are committed to protecting your privacy and handling your personal information responsibly, in compliance with the Protection of Personal Information Act (POPIA) and the Financial Advisory and Intermediary Services (FAIS) Act, 37 of 2002.

1. What information we collect

We collect only the personal information necessary to respond to your enquiries and provide financial advice and services. This typically includes:

• Your name and contact details (email address and phone number), submitted through our contact and download forms.
• Information you choose to share with us about your financial situation when you engage us for advice.
• Basic website usage data collected through analytics cookies (see section 7).

2. How we use your information

We use your personal information to:

• Respond to your enquiries and contact requests.
• Provide financial advice and the services you have engaged us for.
• Implement and administer financial products on your behalf.
• Comply with our legal and regulatory obligations under the FAIS Act and related legislation.

3. Who we share it with

Your personal information is never sold to third parties. It is shared only with product providers where this is necessary to implement your financial plan, and only with your knowledge and consent. We may also disclose information where required to do so by law or by a regulator.

4. Data retention

We retain your personal information for as long as necessary to provide our services and to comply with our legal obligations. Records relating to financial advice are retained for a minimum of five years, as required by FAIS regulations.

5. Your rights

You have the right to:

• Access the personal information we hold about you.
• Request that we correct inaccurate or incomplete information.
• Request that we delete your information, subject to our legal retention obligations.
• Object to the processing of your information in certain circumstances.

To exercise any of these rights, contact our Information Officer (see section 6).

6. Information Officer

Our Information Officer is responsible for ensuring we comply with POPIA. You can reach the Information Officer at info@arib.co.za.

7. Cookies and analytics

This website uses Google Analytics and Microsoft Clarity to understand how visitors use the site. These tools set cookies that collect anonymised usage data. This helps us improve the site. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, or by disabling cookies in your browser settings.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

9. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at info@arib.co.za.